Privacy Policy

Last updated: January 1, 2025

Your privacy matters to us. This policy explains how we collect, use, and protect your information when you use VLocal.

1. Information We Collect

We collect information you provide when you create an account (name, email, phone), information about businesses you interact with, and automatically collected data such as your IP address, browser type, and usage patterns on our platform.

2. How We Use Your Information

We use your information to provide and improve our services, send you relevant notifications and updates, personalize your experience, and ensure the security and integrity of our platform. We do not sell your personal data to third parties.

3. Information Sharing

We share your information only with businesses when you explicitly contact them through our platform, with service providers who help us operate our platform, and when required by law. Business owners can see aggregated analytics about profile visits, not individual user identities.

4. Data Security

We implement industry-standard security measures including encrypted data transmission (SSL/TLS), secure password hashing, and regular security audits to protect your personal information from unauthorized access.

5. Cookies

We use essential cookies to operate our platform and optional analytics cookies to understand how you use our service. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time through your account settings. You may also request data portability or opt out of marketing communications.

7. Children's Privacy

VLocal is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by email or prominent notice on our platform. Continued use of VLocal after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, contact our Data Protection Officer at privacy@vlocal.in or write to us at VLocal, 123 Business Hub, Mumbai, Maharashtra 400001.